AP Free Gas Cylinder Amount Not Credited: Common Reasons
The Andhra Pradesh Government's free gas cylinder scheme initiative under the Deepam 2.o has relieved nearly one crore beneficiaries, with 55 lakh already receiving its benefits.
However many recipients are left frustrated, wondering why their LPG gas subsidy amount hasn't been credited even after the 48-hour deadline from the day of cylinder delivery has passed, and are unsure of the reasons behind this delay.
To address these concerns, we have thoroughly researched the AP free gas scheme payment issues—ranging from technical glitches to eligibility criteria—that could prevent the LPG gas cylinder subsidy from reaching your account. Read on to gain a clearer understanding.
Role of Rice Cards in Free Gas Subsidy Scheme:
Based on the Andhra Pradesh Assembly sessions, the Honorable Chief Minister stated that all beneficiaries with Aadhaar-authenticated ration cards are eligible to participate in the free LPG cylinder scheme.
I assume this applies specifically to rice cards. If that's the case, rice cards might be a prerequisite for the free gas subsidy, which could explain why I'm not eligible.
eKYC Issue:
The eKYC issue can arise in the following ways:
- Disqualification for not completing eKYC: An individual may be disqualified if they fail to complete the eKYC process.
- Issues for those who completed eKYC: The system reviews records from respective gas agencies to:
- Identify multiple LPG connections within the same household or address.
- Ensure a single person in the family qualifies for the scheme.
Note: Many people report not receiving the subsidy payment, often unaware that eKYC issues could be the reason.
The Subsidy Give-Up Mechanism:
Beneficiaries who are financially well-off and enrolled in the Give-up Subsidy program will not receive the LPG subsidy payment in their bank account or as part of the free gas scheme.
The funds are redirected to households that need them the most, such as economically vulnerable households.
Active LPG Connection is Essential:
An active LPG connection is critical for receiving the free gas subsidy. Beneficiaries must ensure their connection meets the following criteria:
Regular Cylinder Bookings:
Cylinders should be booked consistently through authorized distributors to maintain the connection’s active status.
Avoid Dormancy:
Dormant or inactive connections are often flagged as ineligible for subsidies. Regular usage is necessary to keep the connection valid.
Address Verification:
Aadhaar, ration card, and gas connection address must match and be within Andhra Pradesh.
Six-Step Validation Not Satisfied:
Though the government hasn’t officially listed a six-step validation, based on observed conditions, common factors could prevent your subsidy payment from being processed.
- One of the main reasons is, if you or anyone in your household is a government employee, an income taxpayer, or owns a four-wheeler. These factors suggest higher financial standing and may disqualify you from the subsidy.
- Other factors include households with electricity bills over 300 units per month issues, or incomes exceeding ₹10,000 per month in rural areas or ₹12,000 in urban areas. These thresholds target low-income families, so exceeding them could make you ineligible.
- Finally, households owning more than 3 acres of land issues or Urban property of more than 1000 sq.ft of built-up area may not qualify for the subsidy, as larger landholdings typically indicate greater financial resources.
Exceeding the Subsidy Quota:
Under the free gas subsidy scheme, beneficiaries are entitled to a specific number of cylinders annually. If the quota is exceeded, the subsidy for additional cylinders will not be provided. Please make sure you are within the permissible limits.
Technical Issues:
The state subsidy amount is usually transferred to the beneficiary within 48 hours of the cylinder delivery.
However, technical glitches in the gas agency's or bank's system may cause payment delays.
These issues are typically resolved automatically, but contacting the customer support team can provide further clarity.
PNG Customers:
The government permits Piped-Natural-Gas (PNG) consumers to maintain one LPG connection, usually at a non-subsidized rate.
As a result, they are not eligible for subsidies provided to BPL households under schemes like the Deepam Scheme.
Free Cylinder Scheme Payment FAQs for Andhra Pradesh:
(1). Is it necessary to have NPCI for receiving the gas subsidy under the Deepam 2.0 scheme?
Ans: No, it is not necessary to have an NPCI (National Payments Corporation of India) link to receive free LPG cylinders under the Deepam 2.0 scheme.
The Andhra Pradesh government has entrusted the Oil Marketing Companies (OMCs) with the responsibility of transferring the state government subsidy to the beneficiaries.
These OMCs use the Direct Benefit Transfer for Liquefied Petroleum Gas (DBTL) method to transfer state and central government subsidies into the bank account linked to the beneficiary's LPG connection, even if the account is not linked to NPCI.
However, it is important to check with the respective gas agency to confirm whether your name is included in the eligibility list.
(2). Is this free LPG subsidy scheme only available to women?
Ans: A gas connection can be in the name of either a male or female, but the person must be listed on the ration card and meet other eligibility requirements.
(3). Can only the Deepam scheme beneficiaries be eligible for this scheme?
Ans: No, anyone can have a gas connection, whether it is through the Deepam Scheme, Ujjwala Yojana, CSR, or any other gas connection scheme, as long as they meet the qualifications outlined by the government.
(4). Will beneficiaries be eligible if their name is registered differently in Aadhaar and the Rice Card?
Ans: If the beneficiary's name difference in the Aadhaar and Rice Card for the AP Gas Cylinder Scheme, is not an issue.
AP gas cylinder scheme beneficiary name issues are resolved by the Aadhaar number, Rice Card number, and bank account details are correctly mapped with the distributor.
(5). Why are newly married couples not receiving the subsidy, even though they have obtained a rice card and LPG connection after separating from their family household?
Ans: Before marriage, your Aadhaar details are linked with your family at the gas agency. After marriage, you and your spouse can get your records separated by presenting your marriage certificate.
(6). Can I receive payments if my bank account is in a different state?
Ans: The location of the bank account does not matter, but it must be active and registered with the concerned gas agency.
(7). Can those who use gas for commercial purposes to avail of the subsidy?
Ans: If you use a domestic gas subsidy for commercial purposes, you may still receive the subsidy, but this violates the terms and conditions of the intended scheme.
This violation could result in losing the subsidy, receiving a penalty, or both.
(8). How can I file a complaint about not receiving the free gas subsidy in Andhra Pradesh?
Ans: Although the Andhra Pradesh Government has provided the helpline number 1967 for complaints, it is not functioning properly.
Gas agencies do not give proper replies or explain why the subsidy has not been received.
Since the eligibility for this scheme is determined by the Civil Supplies Department, it is better to directly contact officials for free gas cylinder payment grievances in Andhra Pradesh and also call the toll-free number (18002333555) for some assistance.
Conclusion:
The Andhra Pradesh Government’s Free Gas Cylinder Subsidy Scheme is designed to provide essential support to low-income households. However, some beneficiaries face challenges in accessing these benefits.
If you are eligible but have not received free cylinder amount, promptly addressing documentation issues or contacting the Civil Supplies Department or your gas agency can help resolve the problem efficiently.
